This Privacy Policy outlines how A&O Projects ("we," "us," or "our") handles your personal information when you use our website at aoprojects.com.au, our services, or interact with us. We protect your privacy under the Australian Privacy Principles (APPs) of the Privacy Act 1988 (Cth).1. Collection of Personal Information
We collect various types of personal information, including:
- Identity Data: Name, birth date, gender, and identification.
- Contact Data: Email, postal address, phone number.
- Financial Data: Payment and billing details.
- Technical Data: IP address, browser info, location, operating system, and device details.
- Usage Data: How you use our website, products, and services.
- Marketing & Communications Data: Your marketing and communication preferences.
- Other information from surveys or offers.
We collect information:
- Directly from you: When you fill out forms, make purchases, subscribe, create accounts, or contact us.
- Automatically: Through cookies and similar technologies as you use our website.
- From third parties: Such as analytics, advertising, and search providers.
2. Use of Personal Information
We use your personal information to:
- Provide services: Process orders, deliver products/services, manage accounts, and offer support.
- Improve services: Analyse usage, troubleshoot, and perform system maintenance.
- Communicate: Send notices, updates, and marketing (if opted in).
- Market & Promote: Tailor content and conduct research.
- Comply with laws: Meet legal and regulatory obligations.
- Ensure security: Prevent fraud and protect our systems.
- Maintain internal records.
3. Disclosure of Personal Information
We may share your personal information with:
- Our team: For service delivery and administration.
- Third-party service providers: Such as payment processors, IT, hosting, marketing, and customer support. They are bound to protect your data.
- Professional advisors: Lawyers, accountants, and auditors.
- Law enforcement/government: When legally required or to protect our rights.
- Potential buyers/investors: In a business transaction (merger, acquisition, sale).
We ensure third parties protect your information consistent with APPs.
4. Overseas Disclosure
We may disclose personal information to overseas recipients, for example, if our service providers are based outside Australia. This occurs only if:
- We ensure they comply with APPs;
- You consent; or
- It's legally required.
5. Cookies and Other Technologies
Our website uses cookies and similar technologies (e.g., web beacons) to improve your experience by:
- Remembering preferences.
- Understanding site usage.
- Delivering relevant ads.
- Analysing traffic.
You can manage cookie settings in your browser, but disabling them may affect website functionality.
6. Security of Personal Information
We secure your personal information with physical, technical, and administrative safeguards against misuse, loss, and unauthorised access. While we strive for absolute security, no internet transmission or electronic storage is entirely secure.
7. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Access: Request your personal information.
- Correction: Ask us to correct inaccurate data.
- Anonymity/Pseudonymity: Deal with us anonymously or with a pseudonym unless impracticable or legally required otherwise.
Contact us to exercise these rights; identity verification may be required.
8. Links to Other Websites
Our website may link to other sites. We are not responsible for the privacy practices of external sites once you leave ours. Always review their privacy policies.
9. Changes to this Privacy Policy
We update this policy by posting a new version on our website. Please review it regularly for changes, which are effective immediately upon posting.
10. Contact Us
For questions or complaints about this Privacy Policy or our data handling, contact us:
A&O Projects
Email: enquiries@aoprojects.com.au
Website: aoprojects.com.au
We will investigate and respond within a reasonable timeframe.
